1 minute response, 10 minutes door-to-door delivery, 60 minutes flash delivery, creating a new sample of express delivery in the same city.

　　Recently, with the opening of services in seven cities, including Sanya, Deyang and Bengbu, the flash delivery service has covered more than 157 cities across the country, and in the past four years, it has solved the demand for express delivery in the same city for over 75.63 million users. According to reports, different from the complicated operation of traditional express transfer, sorting and distribution, Flash Delivery adheres to the concept of "internet plus Delivery" and creates an average "one-minute response, 10-minute door-to-door, 60-minute delivery" mode in the same city, making up for the gap in the instant delivery service industry.

　　The person in charge of flash delivery said that the traditional express delivery service can’t meet the growing differentiated delivery needs of users, and it has achieved a one-hour express service platform in the same city represented by flash delivery.

　　Dedicated person to complete the delivery business independently.

　　According to the data released by official website of the State Post Bureau, in 2017, the business volume of national express service enterprises totaled 40.06 billion pieces, up 28% year-on-year; Business income totaled 495.71 billion yuan, a year-on-year increase of 24.7%. Among them, the business volume in the same city totaled 9.27 billion pieces, a year-on-year increase of 25%. Judging from the growth trend, on the basis of remote delivery in different places, the express delivery demand of users has been further refined and upgraded to more urgent express delivery in the same city.

　　Flash innovative business model, users place orders through WeChat, Flash APP or official website, and the system will push the order to the flash clerk near the customer, who will grab the order. From pick-up to delivery, the whole process is completed independently by the courier who receives the order, which reduces intermediate links and saves delivery time.

　　At present, flash delivery can provide life delivery services including documents, certificates, keys, meals, electronic products, flowers and other items, and can also provide services such as buying on behalf of users.

　　Thanks to the high-speed and stable express delivery efficiency of flash delivery, many daily consumer goods industries and service industries have chosen flash delivery as supporting express delivery. For example, Chow Tai Fook chose to use flash delivery to adjust goods in stores; SKP Mall launched flash delivery to your door; Gome’s drying service chooses to pick up clothes by flash, and then return them to customers by flash after drying is completed; Hot pot brand new spicy road chooses to deliver meals to customers by flash; Many visa agencies also choose to deliver visa information and passports to users by flash.

　　Five measures to ensure delivery safety

　　In the view of flash delivery, ensuring the safety of express mail is the primary issue for logistics enterprises. Flash delivery is ensured by five security measures, namely, double real-name registration system, unpacking inspection, face recognition, credit screening of flashers and track tracking.

　　The "selection" and training of flashers are particularly strict. By setting six entry thresholds, it is ensured that the flashers who enter the business have no bad records: from the online registration, the third-party credit evaluation agency will check the personal reputation of the applicants; Next, the flash staff will conduct two manual audits to manually check the identity information of the applicants to ensure the "integration of people and certificates" to the greatest extent; After the information check is completed, Flash will give special training to the flash workers who have not yet joined the job, and receive the employment certificate after passing the exam.

　　In January 2018, five distribution companies, including Flash, jointly initiated the establishment of the "Shared Distribution Working Committee", and Flash became one of the founding members of the first "Shared Distribution Alliance" in China. Members of each alliance share the behavior information of distributors in accordance with the convention, and record the flashers who violate the red line in the industry’s dishonest list.

　　The "face recognition" function of flash can ensure that the flasher himself completes the whole service. Before receiving the order, the face recognition system will automatically call the mobile phone camera to collect the portrait, and the system will compare the collected face information with the certificate information uploaded by the flasher before. Only when the information is completely consistent can the flasher start the service.

　　In order to ensure the legality of the delivered items, the flasher is required to open the box for inspection when picking up the items. Once prohibited items are found in the inspection process, they refuse to be delivered. At the same time, the flash backstage will also strictly check the inspection results to further ensure the legality of the delivered items.

　　Flash delivery also confirms the user’s information through two dimensions: client payment real-name authentication and mobile phone real-name authentication. Construct multiple "safety nets" at the client side and the flasher side.

　　Warm service improves user experience

　　"Flash is a kind of work that races against time. Every time we deliver things to customers safely and timely, we have a sense of satisfaction. " Cao Wei, the flasher, said.

　　Across the country, there are 409,500 couriers, like Cao Wei, running in the streets and lanes of the city, delivering their wishes through express delivery, which brings people closer together.

　　Take medicine for children and the elderly, send documents and keys to white-collar workers, help merchants send flowers and cakes ….. The hard work of the courier makes life more and more convenient and brings emotions closer and closer.

　　In order to maximize the user experience, the flasher is on call 24 hours a day. At the same time, for different categories of goods, flash delivery is constantly improving the delivery standards of the industry. For example, when delivering flowers, there will be a flash delivery staff carrying a small watering can, and cakes will be equipped with a special inch incubator.

　　In August 2017, Flash cooperated with Baidu Map strategically. Baidu Map has opened up differentiated services such as electric vehicle riding navigation system, eagle eye trajectory management and AR walking navigation unique to the platform for flash delivery, which not only allows users to check the delivery situation of the delivered items in real time, but also helps the flasher to plan the nearest route and improve the delivery time. (jingyi)